What Are The Duties of a Cleaner?


Cleanliness is a cornerstone of any environment, whether it’s an office space, a residential area, or a retail establishment. At the forefront of this endeavor are cleaners, the unsung heroes who ensure that our surroundings are clean, inviting, and safe. In this guide, we’ll delve into the essential duties of commercial cleaners and the myriad tasks they undertake to uphold cleanliness standards in various settings across Australia. From bustling office buildings to cozy cafes, cleaners are the linchpin of hygiene and orderliness.

General Duties of a Commercial Cleaner

Cleaners are entrusted with a diverse array of responsibilities, each contributing to the overall cleanliness and hygiene of a premises. Let’s explore these commercial and residential cleaning responsibilities in detail:

  • Cleaning and Sanitizing Surfaces

Cleaners go beyond surface cleaning. They prioritise thorough sanitization to ensure a safe and hygienic environment for occupants. With the ongoing concern for health and safety, particularly in light of recent global events, cleaners have adapted their professional cleaner responsibilities to include more rigorous sanitization practices. They pay special attention to high-touch surfaces such as door handles, light switches, and shared equipment, using hospital-grade disinfectants to eliminate harmful pathogens effectively.

  • Dusting and Vacuuming

In addition to routine dusting and vacuuming, professional cleaners employ advanced techniques to address specific cleaning challenges. For instance, they may utilise microfiber cloths that attract and trap dust particles more effectively than traditional cleaning materials. Moreover, they may employ HEPA (High-Efficiency Particulate Air) vacuum cleaners equipped with specialised filters to capture microscopic allergens and pollutants, improving indoor air quality and creating a healthier environment for occupants.

  • Trash Removal and Recycling

Beyond mere waste disposal, professional cleaners play a crucial role in promoting sustainability through effective recycling initiatives. They are trained to identify recyclable materials and ensure proper segregation and disposal, thereby reducing the environmental footprint of the premises. Additionally, they may implement waste reduction strategies such as composting organic waste or encouraging the use of reusable materials, further advancing eco-friendly practices in the workplace.

  • Restroom Cleaning and Maintenance

The cleanliness and hygiene of restroom facilities reflect directly on the overall image and reputation of an establishment. Professional cleaners understand the importance of thorough restroom maintenance and employ specialised techniques and equipment to achieve optimal results. They utilise germicidal cleaners and disinfectants to eliminate bacteria and viruses, paying particular attention to high-risk areas such as toilet seats, faucets, and door handles. Furthermore, they may conduct regular inspections to identify and address maintenance issues such as leaky faucets or faulty plumbing, ensuring uninterrupted restroom functionality.

  • Floor Care (Sweeping, Mopping, Waxing)

Professional cleaners employ a multi-faceted approach to floor care, tailored to the specific needs and requirements of different flooring materials. For instance, they may use low-speed floor machines equipped with scrubbing brushes for deep cleaning tiled or grouted floors, while opting for high-speed burnishing machines to restore shine and luster to vinyl or linoleum surfaces. Additionally, they may apply protective coatings or sealants to prolong the lifespan of floors and enhance their resistance to stains and wear.

  • Window and Glass Cleaning

Window cleaning is both a science and an art, requiring precision and attention to detail to achieve flawless results. Commercial cleaners utilise a variety of tools and techniques, including squeegees, scrapers, and extension poles, to clean windows of all shapes and sizes. They may also employ environmentally friendly cleaning solutions to minimise environmental impact and ensure streak-free, crystal-clear windows that allow natural light to flood into interior spaces.

  • Kitchen and Breakroom Cleaning

Kitchen and breakroom areas demand meticulous cleaning and sanitation to prevent cross-contamination and maintain food safety standards. Commercial cleaners follow strict protocols for cleaning kitchen appliances, countertops, and food preparation surfaces, using specialised degreasers and sanitizers to eliminate bacteria and foodborne pathogens effectively. They pay special attention to high-touch areas such as refrigerator handles, microwave keypads, and coffee machine buttons, ensuring thorough disinfection and promoting a hygienic environment for employees and visitors alike.


In conclusion, cleaners are the backbone of cleanliness across various settings in Australia. Through their meticulous efforts and dedication, they uphold hygiene standards, create safe environments, and contribute to overall well-being. Their diverse cleaner job duties, including surface sanitization, waste management, restroom maintenance, floor care, window cleaning, and kitchen sanitation, play a crucial role in ensuring that workplaces, residential areas, and public spaces remain clean, inviting, and conducive to productivity and health. 

As we recognise the indispensable duties of commercial cleaners, it’s essential to appreciate their contributions and support their endeavors. By acknowledging their hard work and commitment to excellence, we can foster a culture of appreciation and respect for those who work tirelessly behind the scenes to maintain cleanliness and hygiene standards. Let us continue to value the efforts of cleaners and ensure they receive the recognition and support they deserve in their essential role in our communities.


Do commercial cleaners handle specialised cleaning services?

Yes, many commercial cleaners offer specialised cleaning services tailored to the specific needs of their clients. These services may include carpet cleaning, upholstery cleaning, floor stripping and waxing, high-pressure washing, and more.

Do commercial cleaners use environmentally friendly practices?

Many commercial cleaners prioritise environmentally friendly practices and utilise eco-friendly cleaning products and methods whenever possible. These products are non-toxic, biodegradable, and safer for both the environment and occupants of the cleaned space.

Are commercial cleaners trained for emergency spill response?

Yes, commercial cleaners typically undergo training to handle emergency spill response situations effectively. They receive training on proper spill cleanup procedures, including containment, absorption, and disposal of hazardous materials.